Terms of use / terms and conditions

INTRODUCTION

These Terms of Use (“Terms”) govern access to and use of www.solvelegalx.com (“Website”), operated by Solveaxis Consultancy Private Limited, a company incorporated under the Companies Act, 2013 having its registered office at:

Office No. 04, Highway Ashirwad CHS,
Eastern Express Highway,
Near Korum Mall,
Thane West,
Maharashtra – 400604, India

GSTIN: 27ABTCS5283Q1Z3

The Website operates under the brand name “SolveLegalX”.

By accessing, browsing, registering, making payments, booking consultations, or using any services available through the Website, you agree to be bound by these Terms.

If you do not agree with these Terms, you must discontinue use of the Website immediately.

DEFINITIONS

“Company” means Solveaxis Consultancy Private Limited.

“Website” means www.solvelegalx.com and any associated web pages, applications, portals, dashboards, or digital platforms operated by the Company.

“Services” include but are not limited to:

Trademark Registration
Copyright Registration
Company Incorporation
LLP Registration
GST Registration
FSSAI Registration
Legal Documentation
Legal Consultation
Video Consultation
Compliance Services
Business Advisory Services
Regulatory Filing Services
Any additional services offered by the Company

“User” means any visitor, customer, client, subscriber, consultant, or person accessing the Website.

ELIGIBILITY

By using the Website, you represent that:

You are at least 18 years of age;
You are legally competent to enter into binding contracts;
Information provided by you is accurate and complete;
You shall comply with applicable laws.

NATURE OF SERVICES

The Company provides legal, regulatory, compliance, documentation, business advisory, and technology-enabled support services.

The Company may assist users in preparing, filing, processing, tracking, or managing applications before governmental and regulatory authorities.

The Company does not guarantee approval, registration, certification, grant, issuance, renewal, or acceptance by any government authority.

Final decisions remain solely with the relevant authority.

CONSULTATION SERVICES

The Company may offer:

Legal consultations
Business consultations
Compliance consultations
Video consultations
Strategy sessions

Consultations are advisory in nature and based on information provided by the User.

The Company shall not be liable for decisions taken by Users based on consultations.

NO GUARANTEE OF RESULTS

The Company does not guarantee:

Trademark registration approval;
Copyright registration approval;
Company registration approval;
GST registration approval;
FSSAI approval;
Government approval of any application;
Business success;
Commercial outcomes;
Revenue generation;
Investment outcomes.

Any timelines, estimates, probabilities, or recommendations provided are indicative only.

USER RESPONSIBILITIES

Users agree to:

Provide true and accurate information;
Submit authentic documents;
Respond to requests for clarification promptly;
Maintain confidentiality of login credentials;
Use the Website lawfully.

Users shall be solely responsible for consequences arising from false, misleading, incomplete, forged, or inaccurate information.

DOCUMENT VERIFICATION

The Company reserves the right to:

Request additional documents;
Conduct verification checks;
Reject service requests;
Suspend processing where discrepancies are identified.

The Company may discontinue services where fraud, misrepresentation, or illegal activity is suspected.

FEES AND PAYMENTS

All fees displayed on the Website, quotations, invoices, emails, proposals, or order pages are subject to applicable taxes.

Government fees, statutory fees, filing fees, stamp duties, and official charges are separate unless expressly stated otherwise.

Payment obligations arise immediately upon placing an order or confirming a service.

ELECTRONIC COMMUNICATIONS

Users consent to receiving communications through:

Email
Website notifications
Dashboard notifications
SMS
WhatsApp
Other electronic means

Electronic communications shall constitute valid communication under applicable laws.

INTELLECTUAL PROPERTY

All Website content including:

Logos
Trademarks
Brand names
Designs
Software
Text
Graphics
Databases
Documents
Reports

are owned by or licensed to the Company.

Users shall not reproduce, copy, modify, distribute, sell, reverse engineer, scrape, or commercially exploit any Website content without prior written permission.

PROHIBITED ACTIVITIES

Users shall not:

Violate any applicable law;
Upload malicious software;
Attempt unauthorized access;
Interfere with Website operations;
Engage in fraudulent conduct;
Use automated extraction tools;
Impersonate another person or entity.

THIRD-PARTY SERVICES

The Website may integrate with:

Government portals;
Payment gateways;
Cloud service providers;
Verification services;
Communication platforms.

The Company shall not be liable for failures, delays, downtime, or actions of third-party providers.

LIMITATION OF LIABILITY

To the maximum extent permitted by law:

The Company, its directors, officers, employees, consultants, affiliates, partners, agents, and representatives shall not be liable for:

Indirect losses;
Consequential damages;
Business interruption;
Loss of profits;
Loss of goodwill;
Data loss;
Government rejections;
Regulatory actions;
Delays caused by third parties.

The aggregate liability of the Company shall not exceed the professional fees actually paid to the Company for the specific service giving rise to the claim.

Government fees and statutory charges shall not be included in such liability calculations.

INDEMNITY

Users agree to indemnify and hold harmless the Company from claims, losses, liabilities, damages, penalties, expenses, and legal costs arising from:

Breach of these Terms;
False information;
Misuse of the Website;
Violation of applicable laws.

FORCE MAJEURE

The Company shall not be liable for delays or failures caused by:

Natural disasters;
Floods;
Fire;
Pandemic events;
Government actions;
Internet failures;
Cyber incidents;
Labour disputes;
Regulatory restrictions;
Events beyond reasonable control.

SUSPENSION AND TERMINATION

The Company may suspend or terminate access without notice where:

Terms are violated;
Fraud is suspected;
Payments remain outstanding;
Required information is not provided.

Termination shall not affect accrued rights or payment obligations.

PRIVACY

Use of the Website is also governed by the Company’s Privacy Policy.

Users are advised to read the Privacy Policy carefully.

GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws of India.

DISPUTE RESOLUTION

Any dispute arising from or relating to these Terms shall first be attempted to be resolved amicably.

Where resolution is not achieved within 30 days, disputes shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996.

The seat and venue of arbitration shall be Thane, Maharashtra.

Proceedings shall be conducted in English.

EXCLUSIVE JURISDICTION

Subject to the arbitration clause, courts situated at Thane, Maharashtra shall have exclusive jurisdiction over disputes relating to the Website and Services.

GRIEVANCE OFFICER

Ms. Rinku Shaw

Grievance Officer

Email: support@solveaxis.com

Working Hours:
Monday to Friday
10:00 AM to 6:00 PM (IST)

CONTACT DETAILS

Solveaxis Consultancy Private Limited

Registered Office:
Office No. 04, Highway Ashirwad CHS,
Eastern Express Highway,
Near Korum Mall,
Thane West,
Maharashtra – 400604